Step-by-step help for every screen of PharmaDesk, for owners, managers and counter staff.
Pharmacy profile and settings, staff and roles, branches, receipts and printers, labels, importing data, backup and the audit log
Online payment gateways, your licence and subscription, the AI assistant, connecting Claude/ChatGPT, and the clinic link
Add employees, mark daily attendance, handle leave requests and salary advances, and pay salaries from the monthly salary sheet
Make a sale at the counter, take cash, bKash or due, print the receipt, sell without internet, and take returns.
Open a shift with the drawer cash, close it with a count, deal with short or over cash, and check the day-end closing.
Turn on your own online shop, see what customers see, confirm-pack-deliver online orders and connect couriers
Add medicines to your list, receive supplier goods into stock (including invoice scan), purchase orders, returns and paying supplier dues
Viewing stock, handling expired goods and expiry claims, reordering, damage and loss adjustments, branch transfers, stock counts and the stock ledger
Keep customer records, sell on due within a credit limit, collect dues with a money receipt, send SMS reminders, and track refills and doctor commission.
Record expenses, manage cash and bank accounts, and read journal vouchers, the ledger, chart of accounts, trial balance, income statement and balance sheet in plain words
Answers to common problems with printers, barcode scanners, licence or plan pages, forgotten passwords, access denied, offline sales and stock mismatches
Plain meanings of the words used in PharmaDesk and pharmacy bookkeeping: FEFO, batch, MRP, GRN, due, shift, Mushak, BIN, ledger, trial balance and more